Jiaying Scenic Area Administration Standardized Work Management System
Wuzhi County Jiaying Scenic Area Administration Bureau
Standardized work management system
table of Contents
Chapter 1 General Provisions
Chapter II Organizational Structure and Responsibilities
Chapter 3 Standard Project Plan
Chapter 4 The development of standards
Chapter 5 Implementation and Supervision of Standards
Chapter 6 Continuous improvement of standards
Chapter VII Supplementary Provisions
Chapter 1 General Provisions
Article 1 In order to strengthen the standardization management of scenic spots, according to the "People's Republic of China Standard Law", combined with the actual situation of scenic spots, specially formulated this.
Article 2 The system stipulates the tasks and methods of the standardization management work, the establishment of the standardization organization, the standard project plan, the formulation of standards, the standardization implementation and supervision, and the continuous improvement of the standards.
The third task of the standardization work is to implement the national standardization of laws, regulations, principles and policies; the implementation of national mandatory standards and recommended standards, industry mandatory standards, recommended standards and local standards; the establishment of scenic areas for the tourism standard system, Implementation of standards and the implementation of standards to monitor.
Article 4 In order to ensure the quality of scenic spots and establish a good image of the scenic area, it shall implement standardized management.
Chapter II Organizational Structure and Responsibilities
Article 5 Jiaying Scenic Area Administration Bureau Standardization Organization Organized by "Jiaying Scenic Area to Create Tourism Standardization Demonstration Area Work Leading Group" and "Jiaying Scenic Spot Administration to Create Tourism Standardization Demonstration Scenic Spot Office" ("Leadership" Group "" Creative Office ").
Article 6 The global standardization of tourism is guided by the leading group. The head of the leading group is headed by the director, who is composed by the secretary and composed of staff drawn from various departments. Specifically set up to create a tourism standardization demonstration area office, responsible for assisting the leading group, the implementation of tourism standards and supervision and inspection and other daily work.
Article VII In order to ensure the smooth development of tourism standardization work, the establishment of special budget funds, and the development of standardized work incentives.
Article 8 The responsibility for creating a tourism standardization demonstration area work leading group is:
(1) to implement the laws, regulations, principles and policies and relevant mandatory standards for the implementation of national standardization work;
(B) to develop scenic standardization development plan, clear the standardization of the work area of the content, objectives and overall requirements;
(C) supervision and inspection of the various departments of the standard system to establish the implementation of the work to solve the standard system to establish the implementation of the major problems;
(4) to publish, implement, evaluate, confirm and improve the scenic tourism standard system;
(5) to allocate the necessary resources for the standardization management of scenic spots;
(6) take the lead in the implementation of scenic tourism standards, to create a scenic atmosphere of the atmosphere.
Article 9 The responsibility for creating a tourism standardization demonstration area office is:
(1) to carry out the training of the tourism standard system and to promote the establishment and implementation of the tourism standard system;
(B) investigation and study, master the standardization needs and status quo, selected architecture program;
(Iii) the preparation of a standard system schedule;
(D) to carry out the training of tourism standards, drafting draft standards;
(5) to extensively solicit opinions on the draft standard and to improve the draft of the tourism standard system and the draft standard according to the feedback;
(6) to formulate a system for supervision and inspection of standards to ensure the continuous improvement of standardization work;
(7) to complete other matters assigned by the leading group.
Article 10 The duties of tourism standardization work in various departments are:
(I) Proposals for standards and standardization work within the scope of the sector;
(B) to participate in the review of the relevant standards for the scope of business of the sector;
(3) to be responsible for the publicity, implementation and supervision of the standards within the scope of business of the department;
(4) Other standardization work assigned by the Leading Group of the Undertaking Bureau.
Chapter 3 Planning of Standard Projects
Article 11 The whole standard system shall be composed of four sub-systems of the General Standard System, the Standard System of Protection and Utilization, the Standard System of Service and Operation, the Standard System of Supervision and Management, the Standard Guidance for the Standard System The four sub-systems of environmental sanitation, planning and construction, cultural relics protection and safety emergency are set up in the protection and utilization standard system. In the service and operation standard system, the scenic service facilities and scenic spots are set up in the service and operation standard system. To explain the service, scenic guard service, scenic ticket service four sub-system; in the supervision and management of the standard system set up human resources management, financial management, logistics support, information management, network technology five sub-system.
Article 12 The construction of the standardization system shall be based on the actual needs of the development of scenic spots and shall be based on the implementation plan and standard system of scenic standardization work.
Article 13 The departments are the units of the standardization project. After the proposed standard project, by the creation of tourism standardization demonstration area office organization to consider, and review the conclusions reported to the leading group. Project to be established by the creation of tourism standardization demonstration area office preparation plan.
Chapter IV of the standard system revision
Article 14 The Office of Tourism Standardization shall be responsible for the revision of the organization standard.
Article 15 The departments shall cooperate with the drafting of the standards and submit their opinions and suggestions on the relevant technical and business issues in a timely manner.
Article 16 The revision of the standard shall be carried out in accordance with the Procedures for the Establishment of the Tourism Standards System.
Article 17 The number of the tourist standard of the scenic spot shall be composed of the standard letter "Q" and "Jiayue concept" of the enterprise standard letter JYG, the standard system classification code, the standard sequence number and the publication year number.
Article 18 After the publication of the standards, it shall be reviewed in a timely manner according to the business development so as to determine whether the existing standards will continue to be valid or modified, revised and abolished.
The standard content is not perfect, or does not fully meet the actual scenic spots, the standard content can be modified in the form of individual, a small amount of modified or supplemented by the standard content is not modified, still adapt to the needs of scenic service development, to confirm the effective; ; Standards need to be revised to meet the development needs of the area, should be included as a revised project standard project plan, in accordance with the revised procedures; standard content has not adapted to the current needs, or have been replaced by new standards, and no necessary, Should be repealed.
Chapter 5 Implementation and Supervision of Standards
Article 20 The departments shall actively participate in the implementation of the standards and shall, according to the new situation and new problems arising from the operation of the standard system and the temporary feedback or operation records of the temporary or emergency measures taken at the scene, Do, evaluate the system, complete the theory to guide practice, practice the reaction to the whole process of the theory to ensure that the system continues to improve, always in the best condition to run.
Article 21 The establishment of a sound management system and the assessment system shall be carried out in the standardized annual work plan to carry out the inspection contents of the implementation of the current year standards and organize the supervision and inspection of the implementation standards.
Article 22 Personnel and units that have made outstanding achievements in the development of standards, standards of implementation and publicity shall be commended and rewarded.
Article 23 For departments and individuals that do not implement standards, they shall be educated and punished according to the examination and approval rules and regulations. If they seriously affect the image of the scenic spot or cause significant economic losses, the parties concerned and the department heads shall be held accountable and given The corresponding punishment.
Chapter 6 Continuous improvement of standards
Article 24 The departments covered by the tourism standardization system shall take the initiative to provide feedback to the Founding Office on the non-conforming information related to the system.
Article 25 The establishment of a tourism standardization demonstration area office shall summarize and analyze the information feedback channels and the non-conforming information submitted by each department, and, if necessary, propose preventive measures to submit the approval of the leadership for the reasons of potential failure.
Article 26 The approved preventive measures shall be implemented by the organization responsible department of the Office of Tourism Standardization Demonstration Scenic Area, and shall be responsible for verifying the effect of its implementation.
Article 27 The results of the establishment of the Tourism Standardization Demonstration Area Office shall be carried out after the approval of the leadership of the newspaper, and the corresponding preventive measures shall be incorporated into the system documents to realize the self-improvement of the system.
Chapter VII Supplementary Provisions
Article 28 The present Measures shall be interpreted by the Jiaying Scenic Area Administration Bureau.
Article 29 These Measures shall come into force as of the date of promulgation.
